Shipping policy
We carefully process, inspect and package every order before dispatch.
Order Processing
Orders are normally processed within 1–5 business days. Processing may take slightly longer during holidays, promotions or periods of high demand.
Estimated Delivery
Delivery usually takes 5–20 business days after dispatch, depending on the destination and shipping carrier.
Delivery times are estimates and may be affected by customs inspections, local carrier delays, severe weather or other circumstances outside our control.
Worldwide Shipping
We offer free worldwide shipping to eligible destinations. Available delivery options will be displayed during checkout.
Tracking Information
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
Tracking information may require several business days to update after dispatch.
Customs and Import Charges
International orders may be subject to customs duties, taxes or import charges imposed by local authorities. These charges, when applicable, are the customer’s responsibility.
Incorrect Shipping Address
Customers are responsible for providing complete and accurate delivery information.
Contact us immediately if you notice a mistake. We cannot guarantee that an address can be changed after an order has been processed or dispatched.
Lost or Delayed Orders
If your order is significantly delayed or appears to be lost, contact our support team. We will work with the shipping carrier to investigate the situation.